You may return most new, unopened items within 30 days of delivery for a full refund. Used items may be returned within 15 days of delivery for a full refund. We do not cover return shipping costs at this time. If the return is a result of our error (you received an incorrect or defective item, etc.) we will cover the shipping upon receiving the item and verifying the damage or defect.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We currently only ship to the USA with international shipping coming at a later date.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. There can be differences in weight when a package has been fulfilled packed and prepared for shipping. We try to base all weight and dimensions off of shipping weight, not items actual weight.
We are located in Texas and therefor must collect Texas taxes on all purchases made or shipped within Texas. If you live outside of Texas there is no sales tax. All purchases made or shipped to Texas are taxed at 8.25% the current state average rate for sales tax. For further questions on Taxes please contact us.
We appreciate your business and look forward to working with you in the future.